THE CONCEPT

A pre-order system for all items

In order to allow the lovers of the castle to offer themselves a nice souvenir this year we have chosen to pre-order all items.

000 days 00 hours 00 minutes 00 seconds

before the end of pre-orders for all items!

Pre-ordered

Products are available for sale for a limited time

Delivered

Once the pre-order period is over, we ship all your packages!

ETHICS

Another way to support the project to save La Mothe Chandeniers

For each product sold,  all the profits are paid to the SAS du château de La Mothe Chandeniers pour financer les restaurations. A new opportunity for you to contribute directly to the preservation of the site and to be part of the project to safeguard La Mothe Chandeniers.

FAQ

Items will be available for sale for a limited time of 1 month Once this period is over the orders will be shipped. by our teams and items will be restocked pending the next pre-order period.

Yes, the payment on the official shop of La Mothe Chandeniers is secured. We accept payment by credit card.

In order to allow you to have your parcels in the shortest possible time, our teams on site take care of the products at the beginning and end of the week, several times a month. As soon as a parcel is picked up by a carrier, you will receive a parcel tracking number (Colissimo in France, following the carrier's policy abroad).

Yes, as soon as your order is shipped to France (Colissimo, Lettre Suivie) you will receive a tracking email from the delivery services. For other countries, the postal service of the country will take charge of the package for delivery and, if necessary, will send you a tracking number by email.

In case of reception of a damaged product, please send us back by email to contact@mothe-chandeniers.com l’état du produit réceptionné avec photo à l’appui ainsi qu’un récapitulatif de votre commande que vous trouverez dans l’email de confirmation de paiement lors de l’achat. Nous traiterons votre demande dans les plus brefs délais.

Contact us

If you have a question about an order, please fill out the form below. Our team will get back to you as soon as possible.